Shipping policy

SHIPPING POLICY

PROCESSING TIME

All standard orders are processed within 3–5 business days.

Custom orders require 7–10 business days depending on complexity.

SHIPPING TIME

Estimated delivery times:

  • USA & EU: 2–5 business days (express shipping)

  • Other regions: may vary depending on carrier

SHIPPING ORIGIN

Orders are produced and shipped from our production facilities.

CUSTOMS, DUTIES & TAXES

All international orders are shipped Delivered Duty Unpaid (DDU).

This means:

  • Customers are responsible for any customs duties, import taxes, or fees required by their country

If you prefer Delivered Duty Paid (DDP):

  • You must contact us before placing your order

  • Additional charges will apply

We are not responsible for:

  • Customs delays

  • Refused shipments due to unpaid duties

ORDER TRACKING

All orders include tracking information once shipped.

DELAYS

While we aim to meet delivery estimates, delays may occur due to:

  • Customs processing

  • Carrier issues

  • High seasonal demand

We appreciate your patience.